Preliminary Information Form

PRE-INFORMATION FORM REQUIRED BY THE CONSUMER REGULATION

1. INFORMATION ABOUT THE SELLER

Commercial title : Ecco (Hereinafter referred to as "SELLER")
Address : ECCO MİDDLE EAST A/S OFFİCE 6WB 440 DUBAİ AİRPORT
FREE ZONE DUBAİ UNİTED ARAB EMİRATES P.O. BOX 293878
Phone : +971 4 299 3885
Fax :  
E-Mail : customerservice.me@ecco.com

 

2. INFORMATION ABOUT THE BUYER

Name Surname / Title : [CustomerName]
Delivery Address : [DeliveryAddress]
Phıne : [Gsm]
E-Mail : [CustomerEmailAddress]

 

3. SUBJECT

The subject of this Preliminary Information Form; The buyer is informed about the sale and delivery of the product or products whose quality and sales price are specified below, in accordance with the provisions of the Law on the Protection of Consumers No.6502 and the Regulation on Distance Contracts published in the Official Gazette dated 27 November 2014 and numbered 29188.

 

4. BASIC FEATURES OF THE CONTRACTED PRODUCT AND PAYMENT INFORMATION

In this section, the basic features of the contract product or products are explained.

 

Product Unit Amount Quantity TAX Sale Price
[ProductRows]

 

5. DELIVERY TIME OF GOODS / SERVICES

Delivery is made as soon as possible after the stock is available and the cost of the goods is transferred to the Seller's account. Natural disasters, weather opposition etc. There may be delays due to force majeure such as. The seller delivers the goods / service within 30 (thirty) days from the order.

 

6. DELIVERY OF GOODS / SERVICES

The delivery of the goods / services is made to the address requested by the buyer. If the buyer requests delivery to someone other than himself or to an address other than his own, delivery is made in line with this request. Delivery costs belong to the Buyer. If the seller declares that the delivery fee will be covered by the shoppers on the website, or in some campaigns, the delivery cost will be paid by the Seller. Goods / services are delivered by cargo companies.

For the delivery of the goods / services subject to the order, a signed copy of the distance sales contract must be delivered to the Seller and the price must be paid in the form of payment preferred by the Buyer. If, for any reason, the cost of the goods / services is not paid or canceled in the bank records, the Seller is deemed to be free from the obligation to deliver the goods / services.

 

7. PAYMENT METHOD

Payments can be made using a credit card.

 

8. PERIOD OF VALID

The prices listed and announced on the site are the selling price. The announced prices and promises are valid until they are updated and changed. The prices announced periodically remain valid until the end of the specified period. However, in case of price differences that are written incorrectly by mistake or not updated with late notification by the supplier, the current price that the seller will inform the customer will be deemed valid. In case of error, the difference is refunded if more withdrawals are made than the cost of goods / services. If the real price of the goods / service is different from the advertised price, the Buyer is informed of the real price. In line with the customer's request, the sale is made at the real price or the sale is canceled.

 

9. RIGHT TO WITHDRAWAL

Receiver; In distance contracts for the sale of goods, it has the right to withdraw from the contract by refusing the goods within fourteen days from the date of receipt of the goods without any legal and criminal liability and without any justification. In distance contracts for service provision, this period starts on the date the contract is signed. In the contract, if it is decided that the performance of the service will be performed before the end of the fourteen days, the consumer can use his right of withdrawal until the date when the performance begins. Expenses arising from the use of the right of withdrawal belong to the seller.

In order to exercise the right of withdrawal, the Buyer must notify the Seller by fax, telephone or e-mail within a period of fourteen days, and in accordance with the provisions of Article 4 of the Distance Sales Contract and in accordance with the preliminary information published on the website and which is an integral part of this Contract. , the packaging and its content must not be damaged while the goods are being tested and must be available for resale by the Seller. The return procedures within the scope of the Right of Withdrawal are included in the Distance Sales Contract. If this right is exercised, it is obligatory to return the original invoice for the goods / services delivered to the 3rd party or the Buyer. The cost of goods / services and delivery costs are returned to the Buyer within 14 (fourteen) days after the notification of the right of withdrawal and the buyer is obliged to return the goods / service within 10 (ten) days. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned to the Buyer. The delivery cost of the goods / services returned with the right of withdrawal is paid by the Buyer.

If there is a decrease in the value of the goods or the return becomes impossible due to the buyer's fault, the Buyer is obliged to compensate the Seller's damage at the rate of defect. Payments can be made using a credit card.

 

10. GOODS / SERVICES THAT THE RIGHT OF WITHDRAWAL CANNOT BE USED

Goods / services that cannot be returned by nature, goods / services that deteriorate rapidly and expire, disposable goods / services, all kinds of software and programs that can be copied. In addition, in order to use the right of withdrawal in all kinds of software and programs, DVD, DIVX, VCD, CD, MD, video cassettes, computer and stationery consumables (toner, cartridge, tape, etc.) must be.

a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or the supplier.

b) Contracts for goods prepared in line with the consumer's wishes or personal needs.

c) Contracts for the delivery of perishable or expired goods.

ç) Of the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is not suitable for health and hygiene.

d) Contracts for goods that are mixed with other products after delivery and cannot be separated by their nature.

e) Contracts for books, digital content and computer consumables provided in the material environment if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.

f) Contracts for the delivery of periodicals such as newspapers and magazines other than those provided under the subscription agreement.

g) Contracts for the use of leisure time for accommodation, moving furniture, car rental, food and beverage supply and entertainment or recreation, which must be done on a specific date or period.

ğ) Contracts for services performed instantly in electronic environment or for intangible goods delivered immediately to the consumer.

h) Contracts relating to services started with the approval of the consumer before the right of withdrawal expires.

 

11. VALIDITY

After this preliminary information form is read and accepted electronically by the Buyer, the phase of establishing a Distance Sales Contract will begin.

 

12. AUTHORIZED COURT

Consumer; applications regarding their complaints and objections, T.C. Within the monetary limits determined by the Ministry of Customs and Trade in December every year, consumer problems in the place where the consumer purchases the goods or services or where they have their residence may be brought to the arbitral tribunal or the consumer court.

 

13. FINAL PROVISIONS

If it is determined that the documents and information given regarding the order are incomplete, fake and / or wrong, or if there is a suspicion that the order was made in bad faith / or to gain commercial and / or gain, the order application at any time, provided that the Buyer is informed, reserves the right to suspend and / or cancel the necessary investigations. In case of cancellation, the return process for payment can be made, provided that the Buyer is notified.

 

14. EXCEPTION

The provisions of the article in this preliminary information form, arising from the Law No.6502 on Consumer Protection and providing legal protection to consumers, will only be valid when the buyer is a consumer; In cases where the buyer does not comply with the definition of the consumer in the law numbered 6502, the relevant articles will not be valid between the parties.

Buyer; 6502 S.K.'s M. 48, f.2 and Mes. Promise. Direction. It accepts, undertakes and declares that it has read the Preliminary Information and provided the necessary confirmation electronically in accordance with Articles 5, 6 and 7.