Since 1963, ECCO has strived to provide you with Nordic craftsmanship and real-world functionality. The ECCO GRAINER lace-up boots are rooted in our heritage of authenticity, quality and our love of the great outdoors to bring you reliable comfort. These boots are made for those times of year when you need a little extra protection to take you where you need to go. The ECCO GRAINER is made with high-quality leather with a coated surface for water resistance and optimal protection. Also, features a thermal lining to block out the elements. Engineered for softness and convenience with their artisanal leather uppers, padded collar, inside zip, and lightweight ECCO FLUIDFORM™ bonded soles. No break-in time needed. Throw on a pair. See and feel for yourself.
Crafted in ECCO high-quality leatherPlush thermal lining for 360 degrees of cold blocking with brushed felt inlay soleInside zip with two pull tabs for throw-on and kick-off wear
ECCO FLUIDFORM™ seamless construction ensures a natural fit and durable bond between the upper and sole.
Lightweight PU midsole paired with rubber-lugged outsoles provide traction in different types of weather conditions and terrain.
PRODUCT RETURNS
There are two options for returning a product:
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Please send an email to ae-info@ecco.com or call +971 54 581 0670, stating that you would like a refund and wish to arrange a courier to collect the products from your home. The charge for this service is AED 20, and the cost will be borne by the customer. Please also include your pick-up address in the email.
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Return the item directly to any ECCO store in the United Arab Emirates.
PRODUCT RETURN TERMS
Unworn items may be returned within 7 days from the date of delivery, provided that the goods returned are unused and in their original condition, accompanied by an invoice. You may either organize the return via courier as per the process described above in point 1 or return the item directly to a store as described in point 2.
If the product(s) were purchased during a promotion or sale, only exchanges are permitted within 7 days from the date of delivery, accompanied by an invoice. No refunds will be provided.
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Returns of damaged, worn-out products, or products with missing accessories or invoices are not accepted.
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All products should be packed in their original packaging.
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Only items purchased via ecco.ae are eligible for return.
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The original invoice must be placed in the package.
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The refund for eligible products, as per the associated terms, will be deposited into your account within 14 business days. It may take up to 14 business days for the refund to reflect in your account due to banking procedures.
PRODUCT EXCHANGE TERMS
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Exchanges are permitted for size and style only. If the product(s) were purchased during a promotion or sale, only exchanges are allowed within 7 days from the date of delivery, accompanied by an invoice. No refunds will be provided.
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The only available method for exchanges is to visit an ECCO store within the United Arab Emirates.
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The original invoice will be required at the time of exchange.
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In case of defective goods, they will be dealt with in accordance with the consumer protection law of the U.A.E.
SHIPMENT
- Your order will be shipped within 4 business days via Aramex.
